Orders and payments received before 4pm on working days will be shipped the same day.

Indian Gold ships all orders using TNT Post.

Your order will always be sent by recorded delivery.
This means that your parcel will be insured and that you will have to be at home in order to sign for it.

The following applies if you live abroad:
TNT Post will try to deliver your parcel up to three times.
If they are still unsuccessful after the third time, the parcel will be returned to Indian Gold.
If Indian Gold has to ship the order once more, costs will be payable by the buyer.

Once we have shipped your order, you will receive a barcode which allows you to track your parcel on the internet.

 


 

Indian Gold offers you the option to return products and receive a refund.

Send your email to info@indiangold.nl including your name, invoice number and reason for returning the product(s).

* Products may be returned within 14 days.
* Money will be refunded providing terms and conditions have been met.
* Return costs are payable by the buyer unless Indian Gold has incorrectly shipped your order.
* Returns will only be accepted if they are unopened and undamaged.
* Opened and/or damaged products cannot be returned and will be at the buyers cost.
* Returning products without recorded delivery is at the buyer's own risk.
* Indian Gold will not be held liable for missing or delayed returns.
* Insufficiently stamped or unstamped returns will not be accepted by Indian Gold.
* The buyer must sufficiently pack the products in order to avoid damage.

Return Address:
Indian Gold BV
P.O. Box 23220
3001KE  Rotterdam
The Netherlands